The pan
Won't food stick without a coating?
Not when the pan is properly preheated. Heat it on medium for 1–2 minutes, check that a drop of water beads and rolls, add a little oil, then your food. Let it sear before moving it and it will release on its own.
Is it really free from PFAS and PTFE?
Yes. The cooking surface is titanium with no non-stick coating applied, so there is no PTFE, PFAS or PFOA.
Does it work on induction?
Yes. It works on induction, gas, electric and ceramic hobs, and in the oven.
Can I use metal utensils and the dishwasher?
Yes to both. There is no coating to protect.
Which size should I choose?
26cm for eggs and cooking for one or two, 28cm as the everyday all-rounder, 30cm for stir-fries and family meals. The Duo and Trio sets cost less than buying the pans separately.
How do I clean it?
Warm water and a sponge is usually enough. For stubborn bits, soak for a few minutes or use a scourer. White marks from water or starch come off with a splash of vinegar.
Orders & delivery
How much is delivery?
UK delivery is free on every order.
How long will my order take?
Orders are dispatched within 1–3 working days and usually arrive in around 7–12 working days. You'll receive a tracking number by email when your order ships.
Do you deliver outside the UK?
Not yet. We currently deliver to UK addresses only.
Returns
What if I don't like it?
You have 30 days from delivery to tell us. Email us with your order number and we'll guide you through the return. See our returns policy for details.
What if my pan arrives damaged?
Email us within 48 hours of delivery with a photo and we'll send a replacement or refund you.
Still have a question? Contact us.